Customer Service

At Paws & Flora, we strive to provide you with the best service. Should you have any questions or comments, we are here to assist you through various communication channels. Below you will find all the details on how to contact our customer service and what you can expect.

• Contact Options:
  
  

• Live Chat:
  You can chat with us directly via our website.
• Our team is ready to answer your questions and assist you from 10:00 AM to 8:00 PM, Monday to Friday.
  
  
• Email:
  Do you have a question or comment? Send an email to support@pawsandflora.eu We aim to respond within 2 hours, and we guarantee you will always receive a response as quickly as possible.
  
  You can also send an email on Saturdays and Sundays and receive a response the same day.
  

• Phone:
  You can reach us by phone at 085 250 2602 from 11:00 AM to 1:00 PM, Monday to Friday.

Complaints or Problems:

If you have a complaint or are experiencing a problem, please let us know! We do our best to resolve every situation as quickly and efficiently as possible. You can contact us through the channels above, and we will do everything we can to provide you with a solution.